In line with Japan's state of emergency to contain the outbreak of Covid-19, we made the decision to suspend reservations for activity programs. However, we would like to announce that we have reopened reservations as of October 1st.
Taking into consideration the safety of tour participants, we will be thoroughly diligent with our infection control measures. Furthermore, we politely ask that those participating in our activity programs adhere to the below.
Covid-19 Infection Control Measures
・Please take care to confirm that you have not come down with a cold or a fever in the 2 weeks prior to the day of your tour.
・On the day of the tour, if your temperature measures above 37oC, we will ask you to refrain from participating (if we have to cancel your tour due to a temperature or ill health, a cancellation fee will not apply). We will run each and every tour with a small number of participants in small groups, but we ask you to be mindful of the distance between yourself and other participants.
・In solidarity with customers, we are asking our guides to stay 2 metres (or, 3 large strides) apart from participants and other guides.
・Our guides will be equipped with hands-free microphones or similar, so that their voices will carry without being raised when offering guiding explanations. When offering explanations, the guides will do so without facing clients. We appreciate your understanding in this regard.
・We will do everything we can to implement Covid-19 infection control measures while on tour, but infection control measures are not infallible. We ask that you participate with this in mind.
